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ISTQB Certified Tester Usability Testing (CT-UT)

Official logo for the ISTQB Certified Tester Usability Testing certification.

Great software isn’t just functional, it’s easy to use, intuitive and accessible.

The ISTQB® Certified Tester – Usability Testing (CT-UT) certification equips software testing professionals with the knowledge and practical techniques required to evaluate how real users interact with software, ensuring products deliver an excellent user experience.

The certification covers internationally recognised principles of usability, user experience (UX) and accessibility testing, enabling testers to identify usability risks, evaluate user interfaces, conduct usability reviews and perform structured usability testing throughout the software development lifecycle.

Whether you’re improving web applications, mobile apps or enterprise software, CT-UT provides a practical framework for designing, executing and reporting usability evaluations that help organisations deliver products users enjoy using.

ISTQB® Certified Tester – Usability Testing (CT-UT)
Basic Concepts
Fundamentals
Evaluating Usability, User Experience and Accessibility
Usability Evaluation in Human-Centered Design
Risks in Usability, User Experience and Accessibility
Introduction
Typical Risks
Usability and Accessibility Standards
Usability Standards and Manufacturer Guidelines
Accessibility Standards
Usability Reviews
Introduction and Approach
Types of Usability Review
Usability Testing
Introduction
Step-By-Step Approach to Usability Testing
Prepare Usability Test
Conduct Usability Test Session
Analysis of Findings
Communicate Results and Findings
Quality Control of a Usability Test
Challenges and Frequent Mistakes
User Surveys
Introduction
Step-By-Step Approach to User Surveys
Standardized Questionnaires
Selecting Appropriate Methods
Criteria for Selecting a Method
Summary of Roles and Responsibilities
Usability Tester
Moderator and Note-Taker

Exam Structure

Candidates qualify for extra time if they are not writing the exam in their native language. Extra time needs to be applied for upon completing the exam registration form. 

No. of Questions: 40
Duration: 60 Min
Pass Mark: 65%
Extra Time (Non-Native Language): 15 Min
Lifetime Validity
Prerequisite: ISTQB Foundation (CTFL)

Exam Price

R  2 900

Why Get ISTQB CT-UT Certified?

User expectations continue to grow. Software that is difficult to use, confusing or inaccessible often results in poor customer satisfaction, increased support costs and reduced business success.

By earning the ISTQB Certified Tester – Usability Testing certification, you will be able to:

Understand the principles of usability, user experience (UX) and accessibility
Identify usability risks early in the Software Development Lifecycle (SDLC)
Evaluate software against recognised usability and accessibility standards
Plan and conduct structured usability testing sessions
Perform usability reviews and inspections
Analyse user feedback and usability findings
Select the most appropriate usability evaluation methods
Communicate usability results effectively to stakeholders
Improve software quality by placing the user at the centre of testing
Demonstrate internationally recognised expertise in usability testing

The certification is vendor-neutral and can be applied across websites, mobile applications, enterprise systems and digital products.

Who Is the ISTQB CT-UT Certification For?

The ISTQB CT-UT certification is designed for professionals who want to specialise in usability, user experience and accessibility testing.

This certification is ideal for:

Software Testers
Test Analysts
QA Engineers
User Acceptance Testers
UX Testers
Usability Engineers
Accessibility Testers
Business Analysts
Product Owners
UX Designers
Software Developers
Test Managers
Quality Assurance Professionals

It is valuable for anyone involved in usability engineering or digital product design who wants a  understanding of usability testing.

Download Documents

Download the documents below for more information about the syllabus, exam structure, and sample exam questions for the ISTQB Certified Tester Usability Testing (CT-UT) certification.

Please note that these documents are intended for informational purposes only and should not be considered official study material. For effective exam preparation, SASTQB recommends using accredited training course material and attending an accredited training course.

Official logo for the ISTQB Certified Tester Usability Testing certification.

FAQ’s About ISTQB Usability Testing (CT-UT)

Q: What is the ISTQB Certified Tester – Usability Testing (CT-UT) certification?

The ISTQB CT-UT certification is an internationally recognised specialist certification that teaches software testing professionals how to evaluate usability, user experience (UX) and accessibility. It covers usability reviews, usability testing, user surveys and internationally recognised usability standards.

Q: Who should take the CT-UT certification?

The certification is suitable for software testers, QA professionals, usability engineers, UX professionals, business analysts, developers and anyone responsible for evaluating or improving software usability and accessibility.

Q: Do I need UX design experience before taking CT-UT?

No. The certification assumes a software testing background through the ISTQB Foundation Level certification. No previous UX or usability engineering experience is required.

Q: What is the difference between usability testing and functional testing?

Functional testing verifies that software works correctly according to requirements. Usability testing evaluates how easy, efficient and satisfying the software is for real users to use. Both are important aspects of software quality.

Q: Does the CT-UT certification cover accessibility testing?

Yes. The syllabus includes accessibility principles, accessibility standards and methods for identifying accessibility issues alongside usability and user experience evaluations.

Q: Is the CT-UT certification recognised internationally?

Yes. Like all ISTQB certifications, CT-UT is recognised worldwide and demonstrates specialised knowledge in usability, UX and accessibility testing.

Q: Can I study on my own?

Yes. Candidates may prepare through self-study using the official ISTQB syllabus and recommended references. However, SASTQB recommends attending training through an ISTQB Accredited Training Provider for comprehensive, syllabus-aligned preparation.

Q: What certification do I need before writing the CT-UT exam?

You must hold a valid ISTQB Certified Tester Foundation Level (CTFL) certification before taking the CT-UT examination.

Q: What certification should I take after CT-UT?

After earning the ISTQB Certified Tester – Usability Testing (CT-UT) certification, you can continue your ISTQB certification journey with additional Specialist, Agile or Advanced Level certifications, depending on your career goals.